Shipping & Returns
We ship from Bend, OR USA on Monday, Wednesday and Friday mornings. For expedited shipping on other days, please contact us and we'll do our best to meet your request.
US (free over $100)
In the US we offer free UPS Ground or USPS Priority Mail shipping, whichever is fastest for your address. These usually deliver in one to four business days (but we cannot guarantee this). We have many expedited shipping options as well. The rates for these will appear at checkout.
If you would like signed delivery or any other additional services, please contact us.
International
The rates display at check out for most destinations. If there are no rates for your destination please contact us. We offer free international delivery on orders over $1000 to destinations that accept mailed jewelry items of that value.
Any customs fees, duties or additional charges within your country are your responsibility.
We do not ship to Mexico.
Expedited
If you're in a hurry, we have FedEx and faster UPS options in the scroll down menu at check out. Don't hesitate to contact us for other options.
Returns
If you are not satisfied with one of our products when you receive it, you may return it to us for repair, replacement or refund within 30 days and we'll provide the return postage within the US.
For returns from outside of the US, you will be responsible for the return shipping charges -- please contact us for more details.
Damage due to wear and tear will be repaired for a reasonable charge. For Mana leather products the leather has a lifelong guarantee and we will replace it free of charge at any time.